Help centre

Repair estimates can vary based on different factors, and the reported amount may not always match what was actually paid. Here’s why.

Why may damage values differ?

1. Repair costs reflect official auto repair center pricing

Damage valuations typically estimate what it would cost to repair the vehicle at an authorized service center. These centers typically use more expensive parts and charge more for work.

2. Repair costs are based on market prices in the country where the damage was recorded

If the vehicle was damaged in a different country, the estimated repair costs reflect local market rates in that location (which can be higher or lower, depending on your location).

Still have questions? If you need more help understanding damage valuations, feel free to reach out to our support team – we’ll be happy to assist you!