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Account & troubleshooting
How do I get a carVertical report?
I've bought a carVertical report package. How can I use my report credits?
I get the message that the VIN is incorrect. What should I do?
About the service
How does the carVertical service work?
What is a VIN?
How long will it take me to receive my carVertical report?
Billing
What payment methods do you accept?
Can I get an invoice for my payment?
When will I receive my invoice?
For business clients
What are carVertical report bundles?
How does a monthly subscription work?
Can I pay via bank transfer? Can I use a proforma invoice?
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