Help centre

Your carVertical report will remain accessible in your account for 30 days from the moment it is generated. After this period, it will no longer be available.

To ensure you have access to your report in the future, we recommend downloading or printing it as a PDF before it expires.

Why are reports only available for 30 days?

carVertical gathers data from over 900 trusted sources, including state registries, law enforcement agencies, auto repair shops, and more. Each report is compiled automatically using the latest available data at the time of generation.

Because vehicle history information can change over time – such as new accident records, ownership updates, or mileage changes – we only keep reports available for 30 days to ensure users always have access to the most accurate and up-to-date data.

Keeping old reports accessible would risk misleading vehicle buyers and sellers. That’s why we always recommend saving a copy if you think you’ll need it later.

How to save your report for later

If you want to keep your report beyond the 30-day period, follow these steps to download it as a PDF:

1. Log in to your carVertical account

Go to the carVertical website and click Log In at the top right corner. You can log in using your email, Facebook, Google, or Apple ID.

2. Find your reports

Once logged in, go to the My Reports section. There, you’ll find all your previously purchased reports.

Open the report you want to save by clicking View next to it.

3. Download the report as a PDF

To download the report, click the Download report button located below the VIN code at the top of the report. You can also find this button at the bottom of the report.

The PDF will be saved to your device and ready for offline access or printing.

Still have questions? If you need more help, feel free to reach out to our support team – we’ll be happy to assist you!