Help centre

Forgetting your password can be frustrating, but don't worry – we’ll help you get back into your account quickly. Follow the steps below to reset your password and regain access.

How to reset your password

1. Click the Log In button at the top-right corner of the carVertical website.

2. Below the login fields, press Forgot your password?

3. Enter the email address linked to your carVertical account and click Send Email.

4. Check your inbox for an email from carVertical with a password reset link.

5. Click the link and follow the instructions to create a new password. Once done, click Change.

Return to the login page and enter your new password to access your account.

Common issues and how to solve them

• Didn’t receive the password reset email? Check your spam folder. If it’s not there, make sure you entered the correct email address.
• Entered the wrong email? Try again with the email you used to create your carVertical account.
• Password reset link expired? Request a new reset email by repeating the steps above.

Once you've reset your password, you can log in and continue using carVertical without issues. If you ever forget it again, just repeat these steps!

Still have questions? Feel free to reach out to our support team – we’ll be happy to assist you!