allow you to purchase multiple vehicle history reports at a discounted price. Instead of buying reports one by one, you receive a set number of reports that you can use anytime within their validity period.

Report bundles are available for both individual customers and business clients.

Unused reports are stored in your carVertical account. You can use them whenever you need, without making separate payments.

How to check your remaining unused reports

, log in to your carVertical account and click 

 at the top of the website. The number of remaining reports will be visible at the top of the menu.

How to check a vehicle's history using your available reports

To check a vehicle’s history, you’ll need its 

 (Vehicle Identification Number) – a unique 17-character code assigned to every vehicle. It contains important details about the car’s specifications and past, including accidents, mileage, and theft records.

You can find the VIN in these common locations:

: Registration, insurance, or ownership papers.

 at the top right corner. You can log in using your email, Facebook, Google, or Apple ID.

Once logged in, go to the carVertical homepage and enter the VIN into the 

, and your available unused reports will be automatically spent to perform the history check.

 from the date of purchase. You can use them anytime within this period to check another vehicle’s history.

After 6 months, unused reports will expire and cannot be recovered.

Report bundle options for business clients

For business clients, we offer flexible report bundle options to suit different needs:

For businesses that need ongoing vehicle history checks, we also offer 

If none of the standard bundles fit your needs, we can provide a personalized package. For more information about custom report bundles, 

If you have any further questions, feel free to 

carVertical reports are available to purchase on a subscription basis for our business customers.

You can choose between 10 or 30 reports per month – they will be added to your account automatically every 30 days (or sooner if needed).

carVertical offers two report subscription plans:

 and renew automatically each billing cycle. If you ever need more reports before your renewal date, you can enable the auto refill feature.

Auto refill is designed to help you make sure you 

When your reports reach zero, auto refill will automatically top them up according to your subscription plan. This also adjusts your billing date to match the refill date.

You can enable auto refill by toggling the feature on your subscription page.

How to activate a carVertical subscription

To start using carVertical subscriptions, 

, where you can select the subscription type that best suits your needs.

If you previously had an active subscription that was canceled, this page will show its details. If you want to reactivate it, click the 

Once you’ve selected a subscription plan on the pricing page, click 

. You’ll then be directed to the checkout page. Enter all required information and click 

After a successful purchase, subscription information will appear on the 

 page of your carVertical account. The blue section on this page contains the key aspects of your subscription, including plan details, total subscription price, and the next billing day.

On this page, you can also edit your payment information, enable auto refill by activating the toggle button, and cancel or reactivate your subscription.

Updating your payment details is quick and straightforward:

 page in your carVertical account. Under 

Here, you can add, update, or remove your payment method as needed.

You can cancel your subscription with no penalties. Simply go to the 

Your unused reports will remain valid until the next billing date.

Still have questions? If you need more help understanding how the carVertical subscription works, feel free to reach out to our 

 can pay via bank transfer using a proforma invoice. This option makes it easier for companies to manage multiple vehicle history checks.

How to pay via bank transfer using a proforma invoice

If you’re a business client, follow these steps to complete your purchase using a 

4. Enter your company details and provide a valid email address. Click 

, containing all necessary payment details.

: Depending on your bank, the payment may take 1-2 working days to process. Once received, reports will be added to your carVertical account automatically.

There are several reasons why a proforma invoice might be useful:

 If you're purchasing a carVertical report as a business, you may need an invoice before completing the payment for accounting purposes.

 Some users prefer to pay via bank transfer rather than using a credit card or PayPal. A proforma invoice provides the details needed for such transactions.

 If you're considering a purchase but need to confirm costs in advance, a proforma invoice helps you plan accordingly.

 Businesses or organizations may require an official document before approving a purchase.

If you have any further questions or need assistance with your proforma invoice, feel free to 

 don’t fully meet your business needs, we’ve got you covered!

carVertical offers customized packages tailored to your specific requirements. Simply 

, and we’ll create a solution that works best for your company.

2. At the bottom of the page, fill out the business inquiry form and click 

That’s it! Our B2B manager will review your request and get back to you as soon as possible.

Still have questions? If you need help understanding custom carVertical packages, feel free to 

If you purchase multiple carVertical reports, they are stored as unused reports in your account. Each unused report equals one history check – you can use it anytime within its validity period.

 are perfect for individuals or businesses that need to check multiple vehicles without a recurring commitment. They are available at a discounted rate, and the unused reports remain valid for 6 months from the purchase date.

For businesses that need ongoing vehicle history checks, we offer 

. Subscription reports are valid for 30 days and renew automatically each billing cycle.

 ensures that if your report balance reaches zero before the renewal date, it will be automatically refilled based on your subscription plan.

 at the top of the page. The number of unused reports will be visible at the top of the menu.

How to spend unused reports to get a history check

To check a vehicle’s history, you need its 

 (Vehicle Identification Number) – a unique 

 assigned to every car. You can find it on the vehicle itself (e.g., windshield, door frame, engine area) or in documents like the registration certificate.

 at the top right corner. You can log in to your account using your email, Facebook, Google, or Apple ID.

After logging in, go to the carVertical homepage (or any other page containing the VIN field) and enter the VIN into the 

If you have unused reports, the system will offer to use one of them to get a history check.

Once the report is ready, you can view it online or 

Still have questions? If you need more help, feel free to 

After you select a desirable package and enter your credit card information, you will be asked to confirm your purchase. Immediately after confirmation, you will be redirected to the page where, with a single click of a button, you will have access to an invoice for the reports you’ve purchased.

For business clients

A carVertical report provides detailed vehicle history, helping you make informed decisions when buying or selling a used car. In just a few minutes, you can check if a car has been in an accident, had mileage rollbacks, or has other undisclosed issues.

Follow this simple step-by-step guide to get your report.

Step-by-step: How to get a carVertical report

 (Vehicle Identification Number). This unique 17-character code acts like a car’s fingerprint, containing details about its manufacturing and providing access to its history.

2. Create a carVertical account (or log in)

 at the top right corner. You can create an account using your email or sign up with Facebook, Google, or Apple ID.

Once logged in, go to the homepage and type the VIN of the vehicle you want to check into the 

Select from available options to check 1, 2, or 3 cars. Pick the package that best suits your needs and click 

On the checkout page, select your preferred payment method. Enter your payment details and click 

Your report will be generated in just a few moments. You can view it in your web browser, check it in the carVertical app, or 

. Once logged in, you can get a new report from any page containing the 

The system will not ask for payment and will let you use the remaining reports instead.

Your unused reports remain valid for 6 months from the date of purchase. If you have leftover reports, log into your account anytime within this period and redeem them.

Still have questions? If you need more help understanding how to get a carVertical report, feel free to 

If you've purchased more than one carVertical report, your 

additional reports are stored as unused reports

. One unused report allows you to check the history of 1 vehicle, and you can use them anytime until they expire.

Here’s where to find your remaining reports and how to use them.

To check your remaining reports, log in to your carVertical account.

Then, click on My account at the top of the 

. The number of reports will be visible at the top of the menu.

Click Get report, and your available unused reports will be automatically spent to perform the history check.

 from the date of purchase. You can check the exact expiration date in your carVertical account under 

Once a report is generated, it is saved in your carVertical account under 

. There, you can check not only your generated reports but also their remaining validity period.

 For more details on report availability, 

Still have questions? If you need more help understanding how to use your reports, feel free to 

1. Make sure you’re actually using the VIN number

 – sometimes, users mistakenly enter the engine number, chassis number, or another identifier instead of the VIN. Here’s how the VIN should look like:

Meanwhile, other identifiers, such as the chassis or registration number, not only look different but also serve different purposes:

carVertical can only check 17-character VINs.

 If you're using the old VIN standard, a chassis number, or entering a license plate number instead of the VIN, we won’t be able to generate a report.

2. Check for typos when entering your VIN

Sometimes, a simple typing mistake can cause an 

 error. Check whether you’re making any of these common VIN entry mistakes that can lead to this error:

 VINs must be 17 characters long. If yours is shorter or longer, it’s invalid, and we can’t generate a report.

"5" and "S" or "4" and "A" are often confused.

VINs never include O (o), I (i), or Q (q) to prevent confusion with numbers 0, 1, and 9.

Make sure there are no spaces before or after the VIN when entering it.

3. Confirm the VIN with the vehicle seller or owner

 error after verifying everything yourself, it’s a good idea to double-check the number directly with the vehicle’s seller or current owner. They may provide you with an updated or corrected VIN – sometimes VIN plates can be hard to read, or mistakes happen when numbers are written down or communicated.

Send a clear photo of the VIN as it appears on the vehicle.

Cross-check the VIN on the vehicle with the one listed on registration or insurance documents.

If everything appears correct and you’re still experiencing issues entering your VIN, feel free to 

Sometimes, a report may not appear immediately after purchase. This can happen due to various reasons, but don’t worry – we’ll help you find it! Here’s how to locate your report and troubleshoot any issues.

 (or 64 seconds, to be exact!). The service runs 24/7 and reports are generated automatically, so you can use them at any time.

 at the top right corner. You can log in using your email or sign up with Facebook, Google, or Apple ID.

 section in your carVertical account, where you'll find all your previously purchased reports. There, you can check not only your generated reports but also their remaining validity period.

30 days from the time they were generated. 

For more details on report availability, 

If you haven’t received your report, make sure to:

Verify that your payment was successful by checking your bank statement. If the transaction didn’t go through, try making the payment again.

The report will also be sent to your email after purchase. Look in your Spam, Promotions, or Ads folders – it might have been filtered there.

3. Ensure you’re logged into the correct account

If you have multiple emails or accounts, make sure you’re logged into the account you used for the purchase.

If everything appears correct and you’re still experiencing issues finding your report, feel free to 

Signing up with the wrong email address happens more often than you'd think! Don't worry – this guide will help you understand your options and ensure you can still access your carVertical reports.

If you signed up with an email address that is not your preferred one, but it exists and you can access it, here’s what you can do:

 – Even if it's not your preferred email, you can still log in and access 

 – You can update your email in your carVertical account to avoid future confusion.

If the email is incorrect (invalid or inaccessible)

If you entered an incorrect email (e.g., made a typo or entered a non-existent address), you won't be able to activate your carVertical account or receive reports via email.

 with the correct email for future purchases – this ensures you get your reports both in your inbox and in your carVertical account.

Additionally, it will allow you to reset your account password if you forget it.

If you've created an account with the wrong email and want to update it:

3. Update your email address to the correct one and click 

To avoid email issues, you can also sign up using:

This way, you won’t need to remember an email or password – just log in with your preferred platform.

Forgetting your password can be frustrating, but don't worry – we’ll help you get back into your account quickly. Follow the steps below to reset your password and regain access.

 button at the top-right corner of the carVertical website.

3. Enter the email address linked to your carVertical account and click 

4. Check your inbox for an email from carVertical with a password reset link.

5. Click the link and follow the instructions to create a new password. Once done, click 

 and enter your new password to access your account.

Didn’t receive the password reset email?

 Check your spam folder. If it’s not there, make sure you entered the correct email address.

 Try again with the email you used to create your carVertical account.

 Request a new reset email by repeating the steps above.

Once you've reset your password, you can log in and continue using carVertical without issues. If you ever forget it again, just repeat these steps!

We’re sorry to see you go, but we appreciate the time you spent with carVertical.

To delete your carVertical account permanently, please follow the steps below.

3. Scroll to the bottom of the page and click the red 

Important information before deleting your account

 this action is permanent and irreversible

. Once your account is deleted, all related data will be permanently removed, including reports and any unused reports, invoices, and subscription access. 

After deletion, you will no longer be able to access this information.

If you decide to use carVertical again in the future, you’ll need to create a new account.

If you encounter any issues with deleting your account or need assistance, please 

If you no longer want to receive carVertical newsletters, unsubscribing is quick and easy. Here’s how to do it.

 link at the bottom of any carVertical newsletter email.

Once you unsubscribe, you’ll no longer receive promotional emails, but you may still get important service-related messages (such as purchase confirmations).

If you prefer, you can request to unsubscribe by contacting our support team. There are different ways to do it:

 option (you can access this icon from any page).

 section and let us know that you want to unsubscribe. We’ll process your request as soon as possible.

If your carVertical report has expired, you might be wondering if there’s a way to retrieve it. This guide will explain how report expiration works and how to ensure you always have your vehicle history report when you need it.

 from the moment it is generated. After this period, it expires and is no longer accessible in your account.

To prevent losing access to your report, we recommend 

 worldwide. Since vehicle history can change over time (e.g., new accidents, updated mileage records, ownership changes, etc.), we ensure that reports remain 

If we allowed access to older reports, buyers and sellers 

, which could be misleading. To maintain accuracy, expired reports are removed from the system.

All purchased and available reports are stored in your 

There, you can check not only your generated reports but also their remaining validity period.

If your report has expired and you still need vehicle history information, you can 

Still have questions? If you need more help understanding how reports work, feel free to 

If you need to save or print your carVertical report, you can easily download it as a PDF. This guide will walk you through the process step by step.

 section. There, you’ll find all your previously purchased reports.

Open the report you want to save by clicking 

 button located below the VIN code at the top of the report. You can also find this button at the bottom of the report.

The PDF will be saved to your device and ready for offline access or printing.

Once you've downloaded the report, you can print it by following these steps:

 (e.g., page size, color or black & white).

Still have questions? If you experience any issues downloading or printing your report, feel free to 

Account & troubleshooting

carVertical helps you uncover a vehicle’s history by 

 from trusted sources worldwide, and compiling it into an easily-readable vehicle history report.

, including government registries, damage data databases, law enforcement agencies, and more. Here’s how it works:

 (Vehicle Identification Number) is a unique 17-character code assigned to every vehicle. It serves as the car’s fingerprint, containing essential information about its history.

When you enter a VIN on our website, our system uses it to search for records in various databases across 40+ countries. We typically check:

2. carVertical cleans and sorts collected data

The data we receive from these sources is typically raw and requires several steps of processing. We fix errors and inconsistencies, translate the data (if necessary), and sort information into relevant categories.

3. We assign the data into relevant report sections

Once we gather all available records, we group information types into our report sections.

For example, if we have 3 odometer readings and the dates when they were taken, they will appear in the 

For business clients

Account & troubleshooting

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