97%
satisfaction rate
Help centre
Your report has no findings? You will receive an automatic refund of your spent credits
If you’ve used a credit to generate a no-findings report, we will provide you with an automatic credit refund. You can use this credit immediately to get another carVertical report.
Credits will remain active in your account for 6 months from the date they are refunded. During this period, you can use the returned credits to check the VIN of any other vehicle and get a new report.
Got questions? We’re here to help 24/7
Get the answers you need – whenever you need them. Drop us a message and we’ll get back to you.
24/7
always available
12-24h
avg. response time
Blog
Read our latest news and detailed analysis
